Items must be returned within 7 days of receipt. All returns must have a return authorisation number. Please call, fax or email for authorisation and provide a complete explanation for requesting a return. When shipping items back, please include:
- Invoice number and date
- Reason for return
- Request for credit or replacement
- Return Authorisation number
A restocking or handling fee may be charged at our discretion. We will gladly replace or credit items which are defective or shipped in error. Please call for prior approval.