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Exchange & Returns

Items must be returned within 7 days of receipt. All returns must have a return authorisation number. Please call or email for authorisation and provide a complete explanation for requesting a return. When shipping items back, please include:

  • Invoice number and date
  • Reason for return
  • Request for credit or replacement
  • Return Authorisation number


A restocking or handling fee may be charged at our discretion. We will gladly replace or credit items which are defective or shipped in error. Please call for prior approval.